CLARIFICATION ON THE PROTECTION OF PERSONAL DATA

Yourmedcare Medikal Turizm Danışmanlık Limited Şirketi (“Company”) hereby informs you about the collection, processing, transfer, and protection of your personal data as part of the services we provide.

1. Data Controller

Company Name: Yourmedcare Medikal Turizm Danışmanlık Limited Şirketi
Address: Akdeniz Mah. Şehit Fethibey Cad. Limboz İşhanı No:27, İç Kapı No:303, Konak, İzmir 35210, Türkiye
Phone: +90 850 335 0740
Email: contact@yourmedcare.com
Website: www.yourmedcare.com
WhatsApp: +90 549 879 7800

2. Categories of Personal Data Processed

We may collect and process the following categories of personal data:

  • Identity Information (e.g. name, surname, date of birth)
  • Contact Information (e.g. phone number, email, address)
  • Health Information (including medical history and treatment details)
  • Passport and Travel Information

3. Purpose of Data Processing

Your personal data is used for:

  • Coordinating and delivering health tourism services,
  • Organizing medical treatment, travel, accommodation, and transfers,
  • Managing communication and support before, during, and after your trip.

4. Data Sharing and Recipients

Your information may be shared with:

  • Contracted hospitals, clinics, and healthcare professionals,
  • Travel and accommodation service providers,
  • Relevant business partners involved in providing your service,
  • Public authorities, if required by applicable regulations.

5. Methods of Data Collection

Personal data may be collected via:

  • Online forms on our website
  • Email communication
  • Messaging platforms such as WhatsApp
  • Telephone conversations and consultations

6. Your Rights Regarding Personal Data

You have the right to:

  • Know whether your personal data is being processed,
  • Request access to and information about your personal data,
  • Request correction of incomplete or inaccurate data,
  • Request deletion or restriction of your data where applicable,
  • Object to the processing of your data under certain conditions,
  • Request notification of any data corrections or deletions to third parties with whom your data has been shared,
  • Seek compensation if you suffer harm as a result of data misuse or unlawful processing.